Accessibility
Last Updated: June 6, 2026
Our Commitment to Accessibility
Mutts & Mousers is committed to making this website accessible and usable for as many visitors as reasonably possible, including individuals with disabilities. We believe visitors should be able to browse the website, learn about our pet gift baskets, access delivery information, use order support tools, and complete purchases with confidence.
We strive to improve the accessibility and usability of this website on an ongoing basis.
Accessibility Standards
Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.
Accessibility considerations are incorporated into our website design, development, content, and review practices. We work to identify and address potential accessibility barriers as technology, content, and accessibility standards evolve.
Ongoing Efforts
Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:
- Improving keyboard navigation and screen reader compatibility where feasible
- Supporting readable text, clear page structure, and sufficient color contrast
- Using descriptive headings and labels where appropriate
- Reviewing new content, product information, and page updates with accessibility in mind
- Working to improve access to delivery information, order tracking, and customer support tools
Because this website is dynamic and may include third-party tools, apps, payment services, order status features, or other integrations, some content or functionality may not yet be fully accessible at all times.
Third-Party Content and Tools
Some features or content on this website may be provided by third parties, including payment processors, checkout services, order status tools, support widgets, embedded apps, or other service providers. While we encourage accessibility best practices from third-party providers, Mutts & Mousers does not control all third-party content or functionality and cannot guarantee that all third-party tools will be fully accessible.
Assistance and Feedback
If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting a dog or cat gift, using the custom gift builder, accessing delivery information, checking order status, or finding information, we encourage you to contact us.
We welcome accessibility feedback and will make reasonable efforts to address accessibility concerns where feasible.
Contact Us
If you have questions about accessibility or need support, please contact the Mutts & Mousers customer service team using the contact methods available on this website. You may also call us at 888-887-4284 or use the website support widget for assistance.
When contacting us about an accessibility issue, please include:
- The webpage, product page, feature, widget, or checkout step you were trying to access
- A brief description of the issue you encountered
- The assistive technology, browser, device, or operating system you were using, if applicable
- Your contact information if you would like a response from our support team
Order and Delivery Support
If you are unable to access order tracking, delivery information, or any order-related tool on this website, please contact us for assistance. Our team can help with questions related to existing orders, delivery details, gift messages, product selection, and customer support.
Continuous Improvement
Mutts & Mousers is committed to continually improving the accessibility of this website. We view accessibility as an important part of providing a usable and reliable experience for all visitors.